Training Overview
Our Jira Training program is designed to give you practical command over one of the most widely used agile project management tools. Whether you are a Scrum Master, project manager, business analyst, or developer, understanding Jira at a deeper level will significantly improve how you plan, track, and deliver work.
This training goes beyond basic navigation. You will set up projects, create and manage issues, build sprints, configure boards, create filters using JQL, and develop dashboards that provide meaningful insights into your team's progress.
What You Will Learn
Jira Foundations
- Understanding the Jira interface and navigation
- Project types: Scrum, Kanban, and Scrumban
- User roles and permissions overview
- Issue types, priorities, and workflows
Project Setup & Configuration
- Creating and configuring Jira projects
- Setting up releases and versioning
- Configuring boards for your team's workflow
- Custom fields and screen configurations
Backlog & Sprint Management
- Building and grooming a product backlog
- Creating and planning sprints
- Moving stories through sprint stages
- Sprint start, tracking, and completion
Issue Creation & Management
- Creating issues: stories, tasks, bugs, and epics
- Linking issues, sub-tasks, and dependencies
- Issue tracking and status transitions
- Bulk operations and issue management best practices
Filters & JQL
- Quick filters and basic search
- JQL (Jira Query Language) fundamentals
- Writing custom queries for reporting
- Saving and sharing filters
Boards Configuration
- Scrum boards: setup and management
- Kanban boards: WIP limits and flow management
- Scrumban: combining the best of both approaches
- Board customization and swimlanes
Dashboards & Reporting
- Creating and customizing dashboards
- Burndown charts: reading and interpreting
- Velocity reports and team capacity planning
- Cumulative flow diagrams
- Burn-up charts and progress tracking
- Sprint reports and release tracking
Practical Exercises
Every module includes guided exercises where you work in Jira directly. You will create projects, set up sprints, move stories through workflows, write JQL queries, and build dashboards. The goal is to ensure you can confidently use Jira in a real work environment right after completing the training.
What You Receive
- Certificate of completion
- One month of post-training support for questions and guidance
- 7 PDUs/SEUs for professional development and certification renewal
- Access to practical exercise materials and reference guides
Who Should Join
- Scrum Masters who want to master their team's tracking tool
- Project managers transitioning to agile tools
- Business analysts working with agile teams
- Developers and team leads who use Jira daily
- Anyone preparing for roles that require Jira proficiency
